Terms and Conditions

Business Name: Planet Tinting

Company Number: 15113958

Website: https://planettinting.co.uk

1. General

By accessing and using this website or booking a service with Planet Tinting, you agree to be bound by the following Terms and Conditions. These may be updated from time to time without prior notice. It is your responsibility to review them regularly.

2. Services Provided

Planet Tinting offers professional window tinting and vinyl wrap services for automotive, residential, and commercial applications. All services are carried out by trained professionals using high-quality materials.

3. Quotations and Payments

All quotations are valid for 14 days from the date of issue. A deposit may be required to secure bookings, particularly for large or custom projects. The remaining balance is due upon completion of the service unless otherwise agreed in writing.

4. Cancellations and Rescheduling

Appointments may be rescheduled with at least 48 hours’ notice. Cancellations made less than 24 hours before the scheduled appointment may incur a charge of up to 50% of the service value. No-shows may result in a full charge for the missed appointment.

5. Returns and Refund Policy

For Services: Due to the bespoke nature of our services, refunds are not issued once the service has been performed unless there is a clear fault or defect with the application. For Products: If you purchase a physical product (e.g. pre-cut tint kits, accessories), you have the right to return unused and unopened items within 14 days of receipt. Items must be in their original packaging and in a resalable condition. Return shipping is at the customer’s expense unless the item is faulty. Refunds will be processed within 7 working days upon receipt and inspection of the returned product.

6. Warranty

We offer warranties on our window tinting services, depending on the type of film selected and the application:

Automotive Window Tinting: Most of our automotive films come with a lifetime warranty, covering peeling, bubbling, cracking, fading, and delamination under normal conditions. Some entry-level films include a 5-year warranty — we will always specify this at the time of booking.

Architectural (Residential & Commercial) Films: Warranty coverage ranges from 5 to 15 years, depending on the film type, glass orientation, and location. Full warranty details are provided upon quotation or installation.

This warranty does not cover damage caused by improper cleaning, glass breakage, external impacts, vandalism, or customer misuse after installation.

7. Customer Responsibilities

Ensure all windows are accessible and clean before the scheduled appointment. Allow sufficient time for curing after film installation (we will provide aftercare instructions). Inform us of any issues or defects within 7 days of service for review.

8. Liability

Planet Tinting will not be liable for any indirect, special, incidental, or consequential damages arising out of the use or inability to use our services or products. Our liability is limited to the value of the service provided.

9. Intellectual Property

All content on this website, including logos, text, and images, is the property of Planet Tinting and may not be used without written consent.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled in the UK courts.